RETURN AND REFUND POLICY

Last Updated: 12 October 2026

At Aarambha, each saree is presented with product photographs, descriptions, and available specifications to help customers make informed purchasing decisions.

We encourage customers to review these details carefully before placing an order.

1. No-Return and No-Exchange Policy

All purchases are final. We do not accept returns or exchanges for change of mind or personal preference.

This includes requests based on:

* A change of mind after purchase. * A preference for a different colour. * A preference for a different design. * An incorrect product selection by the customer. * Personal styling preferences.

Customers should carefully review the product photographs, colour information, descriptions, material details, and other specifications before completing their purchase.

This policy is subject to any rights and remedies that cannot legally be excluded under applicable consumer protection laws.

2. Damaged, Defective, or Incorrect Products

If you receive a product that is damaged, defective, or materially different from the product ordered, please contact us promptly.

To help us review your concern, please provide:

* Your order number. * A description of the issue. * Clear photographs of the product. * Photographs of the packaging where relevant. * Any additional information reasonably required to assess the issue.

We will review the information and determine the appropriate resolution in accordance with applicable law.

Depending on the circumstances and legal requirements, the resolution may include a replacement, repair where appropriate, refund, or another suitable remedy.

Nothing in this policy limits any consumer rights that cannot legally be excluded.

3. Refund Eligibility

We do not offer refunds for ordinary change-of-mind requests.

Refunds may be considered or required in circumstances including:

* An order cancelled by Aarambha after payment. * A duplicate payment. * A payment received for an order that cannot be fulfilled. * A damaged, defective, or materially incorrect product where a refund is an appropriate or legally required remedy. * Any other circumstance in which a refund is required by applicable law.

Where a refund is approved or legally required, we will communicate the applicable process.

4. Bank Transfer Refunds

For eligible refunds relating to bank transfer payments, we may request the information reasonably necessary to verify the original transaction and arrange the refund.

Where practicable, refunds will be made to the original payment source.

If a refund must be made through a bank transfer, we may request verified bank account details belonging to the customer who placed the order.

Customers should provide such details only through an authorised communication channel.

Refund processing times may vary depending on the banking system and the payment method.

A refund will not be considered completed merely because a refund request has been acknowledged; we will communicate the applicable processing status where appropriate.

5. Online Payment Refunds

Where an eligible refund is approved for an order paid through an online payment gateway, the refund will generally be processed through the original payment method where practicable.

The time taken for the refunded amount to appear in the customer’s account depends on the payment provider and financial institution.

6. Order Cancellation Requests

If you wish to cancel an order, contact us as soon as possible using our official customer support details.

Cancellation requests are not guaranteed once an order has entered processing or has been handed over to the courier.

If an order is cancelled after payment has been received and a refund is due, we will arrange the refund in accordance with applicable law.

7. Shipping Charges

The treatment of shipping charges will depend on the circumstances of the order, the reason for the refund, and applicable law.

Where a refund or other remedy is legally required, this policy will not be interpreted to remove that entitlement.

8. How to Contact Us About an Order

For order-related concerns, including damaged, defective, or incorrect products, please contact us promptly.

Please include your order number in your communication so that we can identify your purchase.

Aarambha Sarees

Email: buyaarambha@gmail.com Phone: +91 7406598099

Address:

Second Floor, Sri Vinayaga Silks 82 Main Road, Opposite State Bank of India Papparapatti – 636809 Tamil Nadu, India